Dear FCPS employees:
Inova Employee Assistance continues to closely monitor COVID-19 and is making key decisions on service delivery based on updates from the World Health Organization (WHO), the CDC and in response to changing governmental laws and directives in the US around the world.
In view of the accelerating spread of the virus worldwide, the call from governments for greater social distancing, and requests from participants and providers for alternative channels of support, we have made the decision to temporarily suspend face-to-face counseling for all Inova locations except China and Singapore (where social distancing has been lifted).
All other modalities are available and participants will have access to structured counseling through:
• Structured telephone counseling
• Structured video counseling
• In-the-moment/crisis support
Inova service centers, as well as members of our global partner network have added alternative support channels through the recruitment of additional staff clinicians and the expansion of teams through our affiliate providers who are trained to provide telephonic and video counseling.
Inova is also offering a webinar titled Keep Clam and Carry On. The session will include:
• Strategies to tackle feelings of anxiety and stress
• Practical techniques for working from home
• Ways to address signs of panic in the workplace
• When to reach out for further help and support
Our first service delivery mission is to provide timely emotional support to all participants in need. We will continue to build the resources needed to ensure that support is easily accessible to all during this extraordinary pandemic.
You may reach Inova at (800) 346-0110 or (877) 845-6465 for hearing impaired.